penguinpapyrus

Personalized Picture Frames for all occasions!

Newmarket, Canada
3,336 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hello! I hope you are staying healthy and safe! Please be advised with the current world situation there are delays in shipping. Shipping times cannot be guaranteed. Thank you!

Announcement

Last updated on Sep 3, 2021

Hello! I hope you are staying healthy and safe! Please be advised with the current world situation there are delays in shipping. Shipping times cannot be guaranteed. Thank you!

3336 Sales

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Caleigh

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Caleigh

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About penguinpapyrus

Sales 3,336
On Etsy since 2011

Welcome to the Iceberg!

Shop members

  • Caleigh

    Owner, Designer

    I'm inspired to create frames as beautiful and personalized as the memories they hold.

Shop policies

Last updated on Sep 3, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Care instructions

Remove glass from frame to clean. Dust frame with dry duster. Do not spray frame directly. Getting your frame wet, will damage it.

Shop Hours

Monday - Friday: 8am - 5pm
Saturday, Sunday, Holidays: Closed
We observe Canadian Holidays

Current Timelines

Proofs are sent 2 business days after purchase.
Production Times are about 6 business days from proof approval.
Your frame will not be started until you have approved your proof. Please approve your proof promptly to avoid delays.

Shipping to the USA

We use a courier that takes American packages directly to the USPS in Niagara Falls, USA. There will be no tax/duty fees on orders shipped to the USA.

Sides of Frames

On our 4x6 frames the pattern from the front of the frame is carried around and covers the sides of the frames finishing the frame perfectly.

On our 4x4 frames the sides are finished in the same soft grey paint that is on the back of the frame and the edges are inked to complete the finish of the frame.

My order arrived and there is an error

First and foremost, I’m very sorry this happened. I do my best to ensure all information is accurate before sending proofs. Please ensure you checked your proof throughly though as once you have approved your proof I make no changes and print what was approved. Because of this there are no refunds.

My order arrived and it is damaged

First and foremost, I’m very sorry this happened. I do my best to ensure all shipments are packaged well to protect from damage but sometimes these things happen. Contact me right away with photos to let me know exactly what happened and I will get it sorted for you.