Announcement
Hello! I hope you are staying healthy and safe! Please be advised with the current world situation there are delays in shipping. Shipping times cannot be guaranteed. Thank you!
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Reviews
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eyoule on Dec 13, 2021
5 out of 5 starsEasily one of the best sellers I’ve come across. Thank you for being awesome 👏
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eyoule on Dec 13, 2021
5 out of 5 starsFaultless. I can’t recommend this seller highly enough. She went above and beyond and it was noticed. If there’s any doubt for any reason, I would encourage you to buy from her! I strongly believe You won’t be disappointed, she’s a wonderful seller, the quality of her work is outstanding, and she’s very kind as a person. Super professional and wonderful service. Thank you
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Amber on Mar 24, 2020
5 out of 5 starsAs always, the seller provides a quality item with personalization and satisfaction accompanied with polite customer service. This is my second purchase from this seller and can say with confidence I will always be coming back for my photo frame needs. Thank you Penguin!
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acann76 on Feb 18, 2020
5 out of 5 starsExcellent customer service and very pleasant to work with. I am really pleased with the quality of the prints I have purchased as gifts. Friends/family love this unique gift.
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Crystal on Feb 9, 2020
5 out of 5 starsLoved the fact that I got to see the frame before it was shipped out. The owner of the shop took the time to make the details so nice. Going to be a great valentines gift.
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debhartmckittrick on Dec 24, 2019
5 out of 5 starsBeautiful frame. Quick turnaround time. Excellent experience.
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Varuni on Dec 21, 2019
5 out of 5 starsThis seller is fantastic. She really went the extra mile in organising super quick international delivery for me, to the point I received this in under a week. The product itself is wonderful - would very highly recommend.
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whitneyebirch on Dec 20, 2019
5 out of 5 starsAbsolutely stunning Christmas ornament! Perfect size and everything! Extremely happy - thanks again:)
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Tammie on Dec 17, 2019
5 out of 5 starsWonderful product! This is our 3rd year! She even added a couple of horses on it for my horse loving granddaughter:) THANK YOU! We'll be back next year!
Shop policies
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Customs and import taxes
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Returns & exchanges
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More information
Frequently asked questions
Care instructions
Remove glass from frame to clean. Dust frame with dry duster. Do not spray frame directly. Getting your frame wet, will damage it.
Shop Hours
Monday - Friday: 8am - 5pm
Saturday, Sunday, Holidays: Closed
We observe Canadian Holidays
Current Timelines
Proofs are sent 2 business days after purchase.
Production Times are about 6 business days from proof approval.
Your frame will not be started until you have approved your proof. Please approve your proof promptly to avoid delays.
Shipping to the USA
We use a courier that takes American packages directly to the USPS in Niagara Falls, USA. There will be no tax/duty fees on orders shipped to the USA.
Sides of Frames
On our 4x6 frames the pattern from the front of the frame is carried around and covers the sides of the frames finishing the frame perfectly.
On our 4x4 frames the sides are finished in the same soft grey paint that is on the back of the frame and the edges are inked to complete the finish of the frame.
My order arrived and there is an error
First and foremost, I’m very sorry this happened. I do my best to ensure all information is accurate before sending proofs. Please ensure you checked your proof throughly though as once you have approved your proof I make no changes and print what was approved. Because of this there are no refunds.
My order arrived and it is damaged
First and foremost, I’m very sorry this happened. I do my best to ensure all shipments are packaged well to protect from damage but sometimes these things happen. Contact me right away with photos to let me know exactly what happened and I will get it sorted for you.